Who can I call to get assistance?
Our aim is to please and help you in any way we can. If at any time you need assistance please don't hesitate to contact us.
You can email us here or call us on 0800 43 42 41.
How do I cancel or change my order after I have submitted it?
We can cancel or change your order up to the time that the order has been sent and you have received the order shipped email.
What payment methods do you accept?
We accept Visa, Mastercard and American Express.
Optionally, you can also save your card for faster processing of your order in the future.
How can I check up on the status of my order?
After you have placed your order we will send you an email confirmation. Please check your spam folders on your email as sometimes our order confirmations end up here.
You can also check the status of your order by logging into My Account and then going to Order History.
If anything happens to your order we will let you know.
When will the order be charged to my credit card?
We will charge you as soon as you have confirmed your order by clicking the "Place Order" button on the checkout process.