Free shipping on orders over $99

Contact Us

Our friendly customer service team is ready to help. Here's some Quick Answers that might help

When will my order arrive?
Usually within 1–2 business days once your order has shipped. You'll receive an email when your order ships and a tracking link.
The item I want to order is out of stock, will you be getting more?
We restock our popular products regularly so please contact us to let us know which product you are after and we can let you know when it is back in stock.
Can I pickup my order?
No sorry, we don't have a physical store but our shipping is free for orders over $99.

If you have any more questions, please check out our help section.

Need help?

For a fast reply to your query please use the contact form. Alternatively, email helpdesk@toys.co.nz or give us a call on 0800 43 42 41.

Help Centre
Physical Address
Toys.co.nz Suite 2, 19 Auburn Street Grafton Auckland, 1023
Postal Address
Toys.co.nz PO Box 137 173 Parnell Auckland, 1151
Please note Products are not stored at this location. But are sent from our warehouse.